Returns & Exchanges

It is important for me for you to be happy with your purchase. If, for any reason, you are unhappy, you may easily return or exchange the product.

Returns

Please, check your purchase upon delivery. You may refuse to accept it in case of any flaw or general dissatisfaction with the purchase in writing. You will receive your money back within 10 working days of your return.

You may also return the item in other size or in different product within 5 days after delivery through our courier service. 

You need to notify us about the return request prior on mail: havaianastbilisi@gmail.com 

Please take into consideration that the item should be in the same condition and flawless as it was delivered to you, with the tag not removed. 

Delivery cost will not be refunded.

Exchanges

You can also exchange the item in other size or in different product within 5 days after delivery through our courier service.

You need to notify us about the exchange request prior on mail: havaianastbilisi@gmail.com 

Please take into consideration that the item should be in the same condition and flawless as it was delivered to you, with the tag not removed.